How do I reset my library card PIN / password?
Your PIN/password is made up of 4 or more characters and chosen when you join. You use it with your library card number to book and use computers in the library, to make reservations and renew loans on the online library catalogue. You also use it to access eBooks, eAudio and other digital resources.
Answer
If you've forgotten your PIN/or it isn't working then you can reset it online via the library catalogue, click on log in and then click on 'Forgot my PIN' in the popup box
How to Reset Your PIN Code
- Click on "Sign In" in the top right corner of this website.
- Then, click on "Forgot your PIN code?"
- An email will be sent to the address linked to your account. Check your email and follow the steps to create a new PIN code.
If you prefer, you can also go to your local library. Show your library card to a staff member, and they can help you reset your PIN.